Finance


We are able to offer three types of finance arrangement through our partner, Novuna Personal Finance which can be applied to a total basket (excluding packaging costs) of £250 or over. Finance is offered subject to application, financial circumstances and borrowing history. Eligibility criteria applies. Finance is offered through our partners: Novuna Personal Finance. 

Frequently Asked Questions 

Applying for online finance

Finance Options 

  • Buy Now Pay Later 36 month loan with a six month deferral period, 18.9% APR (representative)§
  • Loan Interest Bearing with a choice of repayment plans over 12, 24 or 36 months 9.9% APR (representative)§
  • Interest Free Credit On selected products we are able to offer Interest Free Credit 0% APR (representative)§


§Credit is subject to application, financial circumstances and borrowing history, further eligibility criteria apply. Written details are available up on request. Finance is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC. For representative example tables see below. Written details are available up on request.

Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority. Financial Services Register no. 704348.

See terms and conditions for further details.

If you have any further queries, please contact our Customer Service Team.

 

Buy Now Pay Later - 18.9% APR (representative)

The Buy Now Pay Later option comprises a 36 month loan following a six month deferral period.

No repayments are scheduled in the initial six month deferral period. Novuna Personal Finance will send an account confirmation letter approximately four weeks after delivery of the goods, confirming that the account has been activated and, from this point, it is possible to make prepayments against the loan.

During the six month deferral period, it is possible to pay off the loan, either by way of a lump sum or in smaller amounts. If the loan is partially repaid within the six month period, the remaining interest will be adjusted to reflected the new balance. If the loan is fully repaid within the six month deferral period, then no interest is payable, however a £29 early settlement fee is payable in respect of repayments within this six month period. Such repayments may be made to Novuna Personal Finance by cheque, debit card or standing order. Unfortunately it is not possible to set up a direct debit within the deferral period. Further information on how to make such repayments will be set out in the loan agreement pack provided by Novuna Personal Finance.

Following the six month deferral period, Novuna Personal Finance will initiate a monthly direct debit payment for the remaining duration of the loan. Interest will be charged at a rate of 18.9% APR on outstanding balances (backdated to the first date of the loan). Late payment penalties and early repayment charges will apply from this point. Novuna Personal Finance will send a reminder letter approximately one month before the six month deferral period is due to elapse.

Representative Example

 
 
Balance settled in full within the six month deferral period
Balance NOT settled in full within the six month deferral period
Cash price
£300
£300
Deposit
£0
£0
Loan amount
£300
£300
Settlement fee
£29
£0
Settlement payment
£329
-
Monthly instalments
-
36 x £11.57
Total amount payable
£329
£416.52

Credit is subject to application, financial circumstances and borrowing history, further eligibility criteria apply. Written details are available up on request. Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority. Financial Services Register no. 704348.

NB: If you choose to spread the cost and pay monthly, interest is charged from the start of the loan, not from the start of the repayment period.

 

Loan Interest Bearing - 9.9% APR (representative)†

This option comprises term loan with a choice of repayment plans over:

  • 12 months
  • 24 months
  • 36 months


No deposit is required.

The balance of the finance agreement is payable directly to Novuna Personal Finance in equal monthly instalments by monthly direct debit. The direct debit payments will commence at the end of the first month following receipt of your goods. The interest rate charged is 9.9% APR. Late payment and early repayment penalties apply; full details of these will be provided in the loan agreement pack.

Illustrative Example

 
Illustrative Example 24 months
Illustrative Example 36 months
Cash price
£300
£300
Deposit
£0
£0
Loan amount
£300
£300
Annual Interest Rate
9.9% APR
9.9% APR
Monthly instalments
24 x £13.77
36 x £9.61
Total amount payable
£330.48
£345.96
Representative
9.9% APR
9.9% APR

Representative Example

 
Representative Example 12 months
Cash price
£300
Deposit
£0
Loan amount
£300
Annual Interest Rate
9.9% APR
Monthly instalments
12 x £26.30
Total amount payable
£315.60
Representative
9.9% APR


Credit is subject to application, financial circumstances and borrowing history, further eligibility criteria apply. Written details are available up on request. Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority. Financial Services Register no. 704348.

NB: If you choose to spread the cost and pay monthly, interest is charged from the start of the loan, not from the start of the repayment period.

 

Interest Free Credit - 0% APR (representative)†

From time to time we are able to offer interest free credit on various products. Where interest free credit is available, this will be flagged against the relevant product on the web site.

Where available, interest free credit will be offered for a period of 12 or 24 months (depending on the product). No deposit is required and payments will be collected by direct debit in monthly instalments, the first instalment being collected 30 days after shipment of the product.

Where a qualifying product is added to your basket, the full value of your basket, including any accessories purchases, will be eligible for interest free credit. This is subject to the value of the additional products not exceeding the value of the qualifying product.

Illustrative Example

 
Illustrative Example 24 months
Cash price
£2,400
Deposit
£0
Loan amount
£2,400
Annual Interest Rate
0% APR
Monthly instalments
24 x £100
Total amount payable
£2,400
Representative
0% APR

Representative Example

 
Representative Example 12 months
Cash price
£1,000
Deposit
£0
Loan amount
£1,000
Annual Interest Rate
0% APR
Monthly instalments
12 x £83.33
Total amount payable
£999.96
Representative
0% APR


Credit is subject to application, financial circumstances and borrowing history, further eligibility criteria apply. Written details are available up on request. Finance is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority. Financial Services Register no. 704348.

Finance FAQs

How do I choose to Pay by Finance?

Just select the finance option on the checkout page.

 

Who is eligible to apply for online finance?

To apply for online finance, you must be over the age of 18, work at least 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last 12 months or more.

Unfortunately, we are unable to offer online finance to residents of Eire. Homemakers aren't excluded from applying under their own names; however the employment details of your spouse / partner will be required in order to process your application.

 

When do my repayments start?

Your monthly repayments will begin one month after your purchase has been delivered. For Buy Now Pay Later agreements the monthly repayments will start 12 or more months after the agreement has been signed.

 

Are there any arrangement fees or hidden extras for credit?

No. There are no arrangement fees or hidden extras.

 

Applying for online finance

Applying for online finance couldn't be easier or more convenient. When you buy online from Warehouse Express Limited trading as Wex Photo Video you have the choice of applying for finance by adding your purchase to the shopping basket, selecting the finance option, and completing an online application form. Just follow the simple instructions, entering your personal details as required and we'll do the rest.

The whole process only takes a few minutes and is simple and secure. Once your finance application is approved, you will then be advised of how to sign the finance agreement and you will also receive an email confirming these details.

Please read the agreement carefully checking that all the details are correct, then either electronically sign the agreement or print and sign the agreement in both boxes. Post the signed agreement to the address shown on the covering letter of the agreement.

Following receipt of your finance agreement and a few additional checks, your goods will be dispatched.

 

How quickly will my finance application be approved?

All finance decisions will be made within 60 seconds. Once you are approved, we will contact you (during working hours Monday to Friday) to arrange delivery. If you your application is referred Novuna’s Underwriting Team will review your application and may request some further information from you before making their decision.

 

Once my application is approved, what happens next?

Within minutes of your application being approved, you will be presented with the options to either e-sign or print and return your finance agreement.

If you choose to e-sign your agreement, a PDF of your agreement will be displayed on screen. You should read the agreement carefully before clicking all the relevant sections agreeing to its terms.

Once you have agreed to the terms of the finance agreement Warehouse Express Limited trading as Wex Photo Video will be notified and you need do nothing more.

If you choose to print and return your agreement you should print the agreement, read it carefully and then sign the document following the instructions on the covering letter. This signed document should then be posted to the address shown on the covering letter of the finance agreement.

Note that products will not be allocated to your order until your completed and signed agreement is returned and received by Novuna Personal Finance. Shipment of your goods will follow soon after your agreement has been returned and received.

 

Will you credit score me and if so, what does this mean?

Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies.

This information allows consistent decisions to be provided, ensuring all applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion or disability.

 

If you decline my application, what is the reason?

In addition to credit scoring, Novuna also takes into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though Novuna is unable to provide you with a main reason for declining your application, it is usually based on one, or a combination of the following:

  • Your credit score (please note that every finance company will score you differently)
  • Adverse credit reference agency information
  • You are considered to be overcommitted
  • You are aged under 18
  • Your existing account performance with other lenders

What type of information do credit reference agencies hold about me?

Some of the information is public information, for example electoral roll, County Court Judgments and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.

 

How do I obtain a copy of this information?

Send a request to the relevant credit reference agency, together with details of all addresses at which you have lived over the last 6 years:

  • Experian Limited, Customer Support Centre, PO Box 9000, Nottingham, NG80 7WF
  • Equifax Ltd., Customer Service Centre, PO Box 10036, Leicester, LE3 4FS
  • TransUnion International UK Limited, Consumer Services, PO Box 491, Leeds, LS3 1WZ

The above listed agencies will provide details of information relating to these addresses. If you believe that the information is incorrect, you can ask the agency to correct it.

 

If my application is not successful, can I re-apply?

Yes. We acknowledge that circumstances change and just because a previous application has been refused, it does not mean that a further request will automatically be turned down. We do suggest however, that you leave at least 6 months between applications.

 

Can I request delivery to an address other than my home?

In order to safeguard against fraudulent applications, we regret that we're able only to deliver goods to the home address of the applicant. 

 

What is APR and Rate of Interest?

The 'rate of interest' is the cost you will pay each year to borrow the money, expressed as a percentage rate. It does not reflect fees or any other charges. The 'APR' is a broader measure of the cost of borrowing than the interest rate. The APR reflects the interest rate, and other charges that you pay to get the loan. The FCA description of any APR is "APR stands for the Annual Percentage Rate of charge. You can use it to compare different credit and loan offers. The APR takes into account not just the interest on the loan but also other charges you have to pay, for example, any arrangement fee. All lenders have to tell you what their APR is before you sign an agreement. It will vary from lender to lender.