About Wex Photo Video


At Wex Photo Video, we believe that a camera offers a unique opportunity to tell a story. Whether you are hiking through the mountains in Skye; photographing the streets of London; or filming your first feature, we can help. Anytime, anywhere, every time.

Established in 1997, Wex Photo Video (previously called Wex Photographic and Warehouse Express) has helped more than a million photographers and videographers achieve their goals. Wex’s dedication to service, expertise and customer satisfaction is underpinned by competitive prices and the largest range of any UK photo and video retailer, with more than 28,000 products.

Our website is complemented by a specialist Customer Contact team, fourteen UK stores (including the London flagship on Commercial Road, Whitechapel), extensive online content and exclusive events and exhibitions. Customers can contact Wex Photo Video seven days a week by phone, email, live chat, social media or in person.

This focus on customer success has made Wex Photo Video the UK's largest online photographic specialist and winner of many accolades, including ‘Retailer of the Year’ as voted for by readers of Digital Photo/Practical Photography magazines for the past six years, plus numerous other service and content awards for over 15 years. View our awards » 

Our history

Over the years, Wex Photo Video has been through some changes. We’ve expanded from an online offering to ten stores across the UK; the sign above our door has changed a few times, and we’ve vastly expanded our range. Throughout this change, one thing has remained constant – our customer service and expertise.

Here at Wex, we strive to support photographers and filmmakers at every part of their journey. Our incredibly talented and committed staff have earned us the title of UK’s most trusted retailer. We’re very proud of our history because it helped us get to where we are today.

Wex Photo Video turns 25!

We can’t quite believe where all the time has gone, but Wex has reached the grand old age of 25. A lot has changed for us since our humble beginnings in Norwich, including a couple of rebrands, several iterations of our website, multiple new store launches and a good few awards, but the one thing that has remained constant is our dedication to serving passionate photographers (and, more recently, filmmakers, stargazers, audiophiles, birdwatchers, studio managers, drone operators…) across the UK. As we enter our second quarter of a century, we are hosting a range of activity to celebrate all the things that have made us who we are.


History of Wex Photo Video Timeline


  • Howard Utting launches Warehouse Express following success with the Uttings brand, specialising in Optics, Telescopes and Cameras
  • A Norwich contact centre opened, managing all customer enquiries


  • A new website launched allowing customers to view products and prices, as well as place orders online

The UK's most trusted camera retailer

In 2023, we were delighted to surpass 50K reviews on Trustpilot.




There is only one 'Wex Photo Video'

We have become aware that there are a number of fraudulent websites in existence which have been designed to look like they are in some way connected to or associated with us. These sites may include our contact details, office address and/or statements regarding ownership of trade marks by us. 

Please be aware that the only genuine website operated by us in the UK is this site.

We have alerted the authorities to the existence of these fraudulent sites. If you think you have come into contact with one of these websites, and have suffered loss as a result, we recommend you report this via the Action Fraud website.

Connect with us

Check out our social channels for more exclusive offers and competitions. You’ll find tips & tricks, reviews on the latest products, online courses, and much more. For your chance to be featured on our social pages, tag us at #WexPhotoVideo