Delivery Information
In order to reduce the risk to our staff, our contact centre are currently working from home. Please bear with us and follow the directions outlined below.
Contact Us – We're here to help
Customer Services
Monday to Friday: 8.30am-6.30pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Bank Holidays: 10am-4pm
Customer Service Christmas opening hours
Christmas Eve: 8.30am-4pm
Christmas Day: Closed
Boxing Day: Closed
27th Dec: 10am-4pm
28th Dec: 10am-4pm
29th Dec: 8.30am-6.30pm
30th Dec: 8.30am-6.30pm
31st Dec: 8.30am-6pm
New Years Day: 10am-4pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Bank Holidays: 10am-4pm
Customer Service Christmas opening hours
Christmas Eve: 8.30am-4pm
Christmas Day: Closed
Boxing Day: Closed
27th Dec: 10am-4pm
28th Dec: 10am-4pm
29th Dec: 8.30am-6.30pm
30th Dec: 8.30am-6.30pm
31st Dec: 8.30am-6pm
New Years Day: 10am-4pm
In order for us to best deal with your enquiry, please use one of the following ways to contact our customer service team.
Placing an Order
Monday to Friday: 8.30am-6.30pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Bank Holidays: 10am-4pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Bank Holidays: 10am-4pm
Where possible please order online. If you need to speak to a product expert before making an order or wish to place your order over the phone, please call our dedicated sales team on 01603 486413.
Missing a Delivery
Please email us quoting your order reference
Whilst most orders are now being received on time, there are still a small percentage that are taking a little longer. Please only contact us if your order is over 4 days later than expected.