In order to reduce the risk to our staff, our contact centre are currently working from home. Please bear with us and follow the directions outlined below.

Contact Us – We're here to help

Customer Services

Monday to Friday: 8.30am-6.30pm 
Saturday: 9am-5pm
Sunday: 10am-4pm
Bank Holidays: 10am-4pm

Customer Service Christmas opening hours

Christmas Eve: 8.30am-4pm
Christmas Day: Closed
Boxing Day: Closed
27th Dec: 10am-4pm
28th Dec: 10am-4pm
29th Dec: 8.30am-6.30pm
30th Dec: 8.30am-6.30pm
31st Dec: 8.30am-6pm
New Years Day: 10am-4pm

In order for us to best deal with your enquiry, please use one of the following  ways to contact our customer service team.

Placing an Order

Monday to Friday: 8.30am-6.30pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Bank Holidays: 10am-4pm

Where possible please order online. If you need to speak to a product expert before making an order or wish to place your order over the phone, please call our dedicated sales team on 01603 486413. 

Missing a Delivery

Please email us quoting your order reference

Whilst most orders are now being received on time, there are still a small percentage that are taking a little longer. Please only contact us if your order is over 4 days later than expected.

All Other Enquiries

Please email us or use one of the below contact methods


LiveChat »

Usually available 9am - 6pm Monday to Friday & 9am - 5pm Saturday