Contact Us

In order to reduce risk to our staff, our contact centre are currently working from home, and we have implimented reduced operating hours at our warehouse. This means your order may take slightly longer to reach you than usual. Please bear with us and follow the directions outlined below.

What do you wish to contact us us about?


1. Placing an order
2. Checking stock availability
3. Returning an order
4. Delayed delivery
5. For everything else



Placing an order

Call centre hours 
Monday, Wednesday to Friday: 8.30am-6.30pm
Tuesday: 9am-6.30pm
Saturday: 9am-5pm
Sunday: 10am-4pm
Bank Holidays: 10am-4pm
Please order online, or call us on 01603 486413

Checking stock availability

Please email us quoting the product code of the items you're enquiring about
Due to the reduced warehouse operating hours we are prioritising picking and dispatching orders. There may be some delay in responding to your stock enquiry.

Missing a delivery

Please email us quoting your order reference
Whilst most orders are now being received on time, there are still a small percentage that are taking a little longer. Please only contact us if your order is over 4 days later than expected.

All other enquiries

Please email us or use one of the below contact methods.
Facebook Messenger.png

Facebook Messenger »

We aim to reply to all messages within 2 hours during our office hours.

LiveChat

LiveChat »

Available 9am - 5:30pm Monday to Friday

Whatsapp

WhatsApp »

We aim to reply to all messages within 2 hours during our office hours.