Part Exchange and Second Hand with Wex Photo Video

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Why not trade in your old digital camera or lens and upgrade to the latest kit today? We offer a competitive part-exchange programme tailor-made just for you. Our service is easy, quick, and secure and is available online and in all Wex stores via our drop-off service. 


How it works

 

Online:

You can trade in your kit online in just three simple steps. The information below breaks down the process for you.

step 1


1. Get a quote:
 fill out our online form here, and we will respond to your request within one working day

step 2


2. Free collection:
 if you're happy with our quote, we will arrange a courier to collect your kit free of charge* or email you a pre-paid postage label**

step 3


3. Start shopping:
after we have inspected the goods, we will credit your Wex account or send the cash directly to you so you can start shopping!


In Store:


We can also inspect your items in one of our stores. Please fill out our online form for a quote, and we can arrange an appointment at one of our stores for your items to be inspected.

 

Accepted products

We accept a lot of products, including:

• DSLR cameras
• Mirrorless cameras
• Compact cameras
• Camera lenses
• Flashguns and other lighting equipment
• Accessories (including bags, batteries, grips, and tripods)

If you have an item that isn’t in our database, we’re happy to look into it for you. Please fill out a request form, and we’ll get back to you as soon as possible.

Please note that we currently do not accept:

• Film cameras
• Telescopes
• Printers
• Monitors

What to expect when buying second-hand items with Wex

All our second-hand items are graded according to a grading system (explained here). Where applicable, any issues are identified on the product page in the 'Item Specific' section, and we photograph every part-exchange item before listing it online; hence, the item you see is the item you get. You can even call in to our Norwich showroom to try any item listed online before you decide to buy it.

For total peace of mind, all our used items are covered by our 30-day returns policy and come with a 12-month warranty as standard***

FAQs about our trade-in service can be found here.


* We will arrange a courier to collect your kit free of charge from any mainland UK home or work address, from Monday to Friday, 8am-6pm


** We will email you a pre-paid postage label that you can print, stick to your parcel and then drop off at any UK mainland Post Office at a time that suits you.


*** Our warranty on second-hand items applies to products sold in full working condition and not on items specifically described as being sold for 'spares only'. We will warn you that they are for 'spares only' in the description