Wex Photo Video Norwich

Address: Unit B Frenbury Estate
Drayton High Road
Norwich, NR6 5DP

Manager: Phil Ward

Email: showroom@wex.co.uk

Phone: 01603 481933

Get Directions

Opening Hours:
Monday 10:00 - 16:00
Tuesday 10:00 - 16:00
Wednesday 10:00 - 16:00
Thursday 10:00 - 16:00
Friday 10:00 - 16:00
Saturday 10:00 - 16:00
Sunday CLOSED

Open for Click & Collect

Wex Photo Video Norwich Map
Open for Click & Collect - With your safety as our priority

We’re very proud of our Norwich showroom – it’s been at the heart of the company for over 15 years and people often travel a long way to visit us. It’s one of the largest showrooms in the UK at over 4,000 square feet and is home to more than 20,000 products from hundreds of manufacturers.

The prices you see on our website are available in-store and you will also benefit from the knowledge and experience of our dedicated sales staff. Their priority is making sure you get what you need so you can rest assured that their advice is impartial and independent. 

Wex is open every day, excepting Christmas Day, Boxing Day, New Year’s Day, and Easter Sunday and our customers benefit from free on-site parking.

Trading in?

In store trade-in, is as easy as 1,2,3:

  1. Fill in our online form to get an instant estimate for your kit
  2. Bring your items to the store for assessment
  3. Receive an offer for your equipment 24 hours later to use against a new purchase

During busy times we send some of our trade-ins to our central team in Norwich for assessment, quotes usually come back within the 24 hours quote period. 


Stores in England and Scotland are open for Click and Collect 


Update: Edinburgh, Glasgow and London stores will be temporarily closed from 4pm on Friday 15th January with no click and collect service available. 


While our stores in England and Scotland are closed, we are still able to offer a click-and-collect service. Just order online or give us a call, then pick up your gear at the store1.

Alongside click-and-collect, we are still operating an in-store trade-in service as well as offering Rental collections. For more information on how to trade in your equipment, please contact out trade-in team.

When visiting any store during national lockdown, please be aware of the following measures:

Safe collection

We will ensure there is minimal contact between customers and staff when transferring goods.

Remain in your car

If you prefer, you can remain in your car when collecting your goods. Just give us a call with your order details and vehicle registration, then we will bring your gear straight to you - we can even place the item directly in your boot to avoid contact.


Available services

 

Northern Ireland

England and Scotland
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1 to 1 Sales
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Click and Collect
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rental.jpg
Rental Collection
1
repair.jpg
Repair Drop-off
2
sensor-clean.jpg
Sensor Cleaning
trade-in.jpg
Trade-in Drop-off
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SetUp.jpg
Camera Setup
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Ordering by Phone or Email
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Returns
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  1. Only travel to the store when you have confirmation that your order or rental is ready for collection. Bring valid ID or your payment card and present it when collecting. 
  2. Only travel to the store with your item for Fixation drop-off when you have contacted the store to arrange the repair in advance. 
  3. Only travel to the store when you have filled in the online trade-in form and have arranged the trade-in. Only bring with you the items on your trade-in order, we will not be able to accept any additional items. 
  4. Returns must be pre-arranged with either the store or our online team.



Showroom Services


Demo GearDemo gear
Get hands-on with a huge range of demonstration gear from cameras and accessories to lighting and studio equipment.
impartial adviceImpartial advice
Get free and impartial advice in-person or over the phone.
Rental.jpgWex Rental
Book online or by phone then collect and drop off your rental equipment in-store. Rent from a wide range of equipment including cameras, lighting and accessories at competitive rates. Visit the website
Repair.jpgFixation Repair
Drop off your equipment in-store for repair and servicing with our expert repair centre Fixation.
Sensor Clean.jpg Sensor cleaning
Treat your sensor to an expert clean. Book an appointment
Trade-in.jpg Trade-in
Exchange your old equipment and receive credit in store against a new purchase. Find out more
Camera Setup Camera Setup
Receive a free, 30 minute, introductory workshop with one of our in-store photography or video experts when you buy a camera. Book an appointment
ClickCollect.jpg Click and collect
Browse our website and collect your items in-store for free. 
Delivery.jpg Delivery
Free home delivery from store to home when you spend over £50*.


Meet the Wex Photo Video Norwich Team

Phil - Store Manager

Phil

Store Manager

  • Currently shooting micro four thirds
  • Expert in Apple products
  • Enjoys portraiture and pet photography
Paul - Assistant Manager

Paul

Assistant Manager

  • Fuji user, comfortable with all brands in all areas of photography
  • Specializes in macro and abstract photography
Chris - Sales Consultant

Chris

Sales Consultant

  • Street photographer
  • Pro video enthusuast
  • Uses Fujifilm cameras
Nathan - Sales Consultant

Nathan

Sales Consultant

  • Optics specialist
  • Olympus user
  • Interested in aviation photography and vintage cameras
Nicola - Sales Consultant

Nicola

Sales Consultant

  • Shoots with Canon and Olympus
  • Enjoys architecture and portrait photography
  • Degree photography from Nottingham Trent
Angus - Sales Consultant

Angus

Sales Consultant

  • Ex paparazzi photographer in the 1990's
  • Landscape, seascape, cityscape, long exposure and astrophotography with Canon gear
  • Loves post production in Lightroom and Photoshop
Ryan - Sales Consultant

Ryan

Sales Consultant

  • 25 years behind the camera, film and digital
  • Wedding, portrait, event and studio photographer
  • Canon and Olympus user