Wex Photo Video Norwich

Address: Unit B Frenbury Estate
Drayton High Road
Norwich, NR6 5DP

Manager: Phil Ward

Email: [email protected]

Phone: 01603 481933

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Opening Hours:
Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 18:00
Friday 10:00 - 18:00
Saturday 10:00 - 18:00
Sunday 10:00 - 16:00


Bank Holidays: 10:00 - 16:00


View used stock at Norwich

Wex Photo Video Norwich Map


We’re very proud of our Norwich showroom – it’s been at the heart of the company for over 15 years and people often travel a long way to visit us. It’s one of the largest showrooms in the UK at over 4,000 square feet and is home to more than 20,000 products from hundreds of manufacturers.

The prices you see on our website are available in-store and you will also benefit from the knowledge and experience of our dedicated sales staff. Their priority is making sure you get what you need so you can rest assured that their advice is impartial and independent.

Wex is open every day, excepting Christmas Day, Boxing Day, New Year’s Day, and Easter Sunday and our customers benefit from free on-site parking.

Store Services


Demo GearDemo gear
Get hands-on with a huge range of demo gear from cameras and accessories to lighting and studio equipment.
impartial adviceImpartial advice
Get free and impartial advice in-person or over the phone.
Rental.jpgWex Rental
Rent from a wide range of equipment including cameras, lighting and accessories at competitive rates.
Repair.jpgFixation Repair
Drop off your equipment in-store for repair and servicing with our expert repair centre Fixation.
Sensor Clean.jpg Sensor cleaning
Treat your sensor to an expert clean. Book an appointment
Trade-in.jpg Trade-in
Exchange your old equipment and receive credit in store against a new purchase. Find out more
Camera Setup Camera Setup
Receive a free, 30 minute, introductory workshop with our experts when you buy a camera from Wex. Book an appointment
ClickCollect.jpg Click and collect
Browse our website and collect your items in-store for free. 
Delivery.jpg Delivery
Free home delivery from store to home when you spend over £50*.

Trading in?

In store trade-in, is as easy as 1,2,3:

  1. Fill in our online form to get an instant estimate for your kit
  2. Bring your items to the store for assessment
  3. Receive an offer for your equipment 24 hours later to use against a new purchase


During busy times we send some of our trade-ins to our central team in Norwich for assessment, quotes usually come back within the 24 hours quote period. 

Fixation Norwich collection and drop-off point

Based in London, Fixation is our photographic repair specialist trusted by major UK businesses, publications, corporations and professionals. Established in 1988, Fixation has developed a reputation for unrivalled technical expertise and excellent customer service. Fixation’s repair services are approved by Canon, Nikon, Sony, Fujifilm, Profoto, Quantum and Bowens. The excellent reputation of the Fixation team is built on rigorous training and expertise, with the team’s combined industry experience totalling several centuries.

Fixation test equipment is supplied by the manufacturer so you can be sure your kit is returned to the factory standard. Fixation always use genuine spare parts and guarantee their services for 6 months. Fixation services includes sensor cleaning, focus calibration, warranty repairs and quotes for insurance. Studio companies or photographers in Norwich can now drop off kit locally and if we can’t repair your kit in store we will ship your items securely to our London workshop for inspection and repair. Or simply complete our online repair form and send your equipment directly to us.

Wex Rental Norwich collection and drop-off point

All rental bookings must be placed in advance as we check and sanitise all kit prior to despatch. Simply place your order online, by phone or email, or you can book in-store. If you are a first-time customer our booking team will need to verify your ID and address. Please note that we are occasionally required to verify your identity before despatching some orders. Learn more about the process and information required and our account options

Choose whether you want to collect your order from Wex Norwich or have it delivered to your address. If you need to extend the length of your rental order, please contact our rental department and we will be happy to extend your rental period where available and re-quote. You can either drop off your rental equipment at Wex Norwich on your scheduled return date, or we can arrange collection from your address. Alternatively, you can return the equipment to us via a secure and insured method. Once we have the equipment back with us, it is fully checked and tested, any deposit held is refunded.

Our hire rates are calculated on a daily basis with the start date being the first chargeable day and the end date being the last chargeable rental day, we do offer special weekend and weekly rates, and you can open a rental account with Wex to maximise how much you get out of our rental services, including 30-day payment terms and no up-front deposit. We also offer a price promise to anyone interested in using our service. If you come across an item from our rental range that is being offered at a cheaper rate by another rental company (including online-only companies), get in touch and we will match their price.

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Meet the Wex Photo Video Norwich Team

Phil - Store Manager

Phil

Store Manager

  • Currently shooting micro four thirds
  • Expert in Apple products
  • Enjoys portraiture and pet photography
Paul - Assistant Manager

Paul

Assistant Manager

  • Fuji user, comfortable with all brands in all areas of photography
  • Specializes in macro and abstract photography
Chris - Sales Consultant

Chris

Sales Consultant

  • Street photographer
  • Pro video enthusuast
  • Uses Fujifilm cameras
Nathan - Sales Consultant

Nathan

Sales Consultant

  • Optics specialist
  • Olympus user
  • Interested in aviation photography and vintage cameras
Nicola - Sales Consultant

Nicola

Sales Consultant

  • Shoots with Canon and Olympus
  • Enjoys architecture and portrait photography
  • Degree photography from Nottingham Trent
Angus - Sales Consultant

Angus

Sales Consultant

  • Ex paparazzi photographer in the 1990's
  • Landscape, seascape, cityscape, long exposure and astrophotography with Canon gear
  • Loves post production in Lightroom and Photoshop