Wex Photo Video Norwich

Address: Unit B Frenbury Estate
Drayton High Road
Norwich, NR6 5DP

Manager: Phil Ward

Email: showroom@wex.co.uk

Phone: 01603 481933

Get Directions

Opening Hours:
Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 18:00
Friday 10:00 - 18:00
Saturday 10:00 - 18:00
Sunday 10:00 - 16:00
View Norwich's Secondhand stock

Wex Photo Video Norwich Map

Store open as usual - View our new safety measures ≫

We’re very proud of our Norwich showroom – it’s been at the heart of the company for over 15 years and people often travel a long way to visit us. It’s one of the largest showrooms in the UK at over 4,000 square feet and is home to more than 20,000 products from hundreds of manufacturers.

The prices you see on our website are available in-store and you will also benefit from the knowledge and experience of our dedicated sales staff. Their priority is making sure you get what you need so you can rest assured that their advice is impartial and independent. You don’t have to take our word for it – Wex has been named Best Retailer (2011-2014) and Best Specialist Retailer (2010-2015) at the Digital Photo and Practical Photography Gear of the Year Awards.

Wex is open every day, excepting Christmas Day, Boxing Day, New Year’s Day, and Easter Sunday and our customers benefit from free on-site parking.

Wex stores are reopening | See our Covid-19 safety measures

Showroom Services

Demo GearDemo gear
Get hands-on with a huge range of demonstration gear from cameras and accessories to lighting and studio equipment.
impartial adviceImpartial advice
Get free and impartial advice in-person or over the phone.
Rental.jpgWex Rental
Book online or by phone then collect and drop off your rental equipment in-store. Rent from a wide range of equipment including cameras, lighting and accessories at competitive rates. Visit the website
Repair.jpgFixation Repair
Drop off your equipment in-store for repair and servicing with our expert repair centre Fixation.
Sensor Clean.jpg Sensor cleaning
Treat your sensor to an expert clean. Book an appointment
Trade-in.jpg Trade-in
Exchange your old equipment and receive credit in store against a new purchase. Find out more
Camera Setup Camera Setup
Receive a free, 30 minute, introductory workshop with one of our in-store photography or video experts when you buy a camera. Book an appointment
ClickCollect.jpg Click and collect
Browse our website and collect your items in-store for free. 
Delivery.jpg Delivery
Free home delivery from store to home when you spend over £50*.

Our new in-store measures

While all in-store services such as sensor cleaning and trade-in will be available as a 24-hour service, there will be some changes to the way the store operates, including a one-to-one policy that means you will receive a high level of assistance with minimal contact.

When visiting the store, please do not come in groups and in line with guidance from Public Health England and Health Protection Scotland, face coverings are required. For those purchasing in store, we are only accepting card payments.

Hand sanitiser stations are available in store
All colleagues and customers to wear a face covering
All colleagues and customers to wear a face covering

Customers will be directed to a safe area until a colleague becomes free

All products are cleaned after handling

Social distancing floor markers are in place

We are only accepting card and contactless payments

Meet the Wex Photo Video Norwich Team

Phil - Store Manager


Store Manager

  • Currently shooting micro four thirds
  • Expert in Apple products
  • Enjoys portraiture and pet photography
Paul - Assistant Manager


Assistant Manager

  • Fuji user, comfortable with all brands in all areas of photography
  • Specializes in macro and abstract photography
Chris - Sales Consultant


Sales Consultant

  • Street photographer
  • Pro video enthusuast
  • Uses Fujifilm cameras
Nathan - Sales Consultant


Sales Consultant

  • Optics specialist
  • Olympus user
  • Interested in aviation photography and vintage cameras
Nicola - Sales Consultant


Sales Consultant

  • Shoots with Canon and Olympus
  • Enjoys architecture and portrait photography
  • Degree photography from Nottingham Trent
Angus - Sales Consultant


Sales Consultant

  • Ex paparazzi photographer in the 1990's
  • Landscape, seascape, cityscape, long exposure and astrophotography with Canon gear
  • Loves post production in Lightroom and Photoshop
Tom - Sales Consultant


Sales Consultant

  • Freelance filmmaker and photographer
  • Video specialist
  • Passionate about travel photography
Steph - Sales Consultant


Sales Consultant

  • Been in the industry for 23 years
  • Shoots video on Panasonic equipment
  • City and Guilds in Black and White photography
Alec - Sales Consultant


Sales Consultant

  • Canon, Fuji and film user
  • Likes to shoot portraits, landscapes and still life
  • Interested in theory and conceptual photography
Ryan - Sales Consultant


Sales Consultant

  • 25 years behind the camera, film and digital
  • Wedding, portrait, event and studio photographer
  • Canon and Olympus user